Shipping policy
Shipping Policy Last updated: June 2026
Where we ship We currently ship to the United States, Canada, and Australia. We are evaluating additional regions — email support@printoni.com to be notified when we reach your country.
Production time Each piece is made to order, so production begins after your order is placed. Typical production takes 2–5 business days. Memorial keepsakes are prioritised in our production queue.
Shipping times (after production)
- United States: 5–9 business days
- Canada: 7–12 business days
- Australia: 10–15 business days
Shipping costs
- United States: Free on orders over $89; standard rates apply below the threshold
- Canada: $14.99 flat rate
- Australia: $19.99 flat rate
Express shipping is available at checkout where required; rates are shown before payment.
Tracking Every order ships with tracking. A tracking link is emailed as soon as it is available.
Delays Delivery times are estimates and may be affected by carrier delays, customs, or peak seasons. We recommend ordering early for gifts and memorial pieces.
Incorrect addresses Please ensure your shipping address is correct at checkout. We are unable to cover the cost of reshipment for packages returned or lost due to an incorrect address provided at checkout.
Contact: support@printoni.com